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Text or Voice, Artificial Intelligence or not, which robot should you choose ?





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Chatbot



Computer program capable of communicating with humans in instant messaging.

Without Artificial Intelligence (AI), it consists of a tree structure of answers to predefined questions.

With the emergence of AI, the chatbot enriches its understanding of the requests it receives and the responses it must provide over time.

Text Voice Artificial Intelligence or not which robot should you choose.

Voicebot



A form of conversational bot, a computer algorithm that receives and sends voice messages.

It is useful for automatic natural language processing (NLP).

The user speaks orally and the voicebot responds vocally, using the same language.

Associated with Artificial Intelligence (AI), the voicebot transcribes voice signals into text.

CallBot



It is a voicebot used in telephony.

It uses voice recognition.



Voice assistant



Also called "intelligent personal assistant", the voice assistant is an algorithm based on the speech recognition of natural language and the reproduction of information by speech synthesis.

Integrated into a connected object, it has the ability to capture oral data, interpret it and provide a response :

Oral and / or written response from a database.

Perform more or less complex tasks such as Apple's "Siri" example.

Start or stop IOTs, play music like "Alexa" does for example, write an SMS, ....

Used with Artificial Intelligence, it learns to know the habits and preferences of people to better satisfy them.



Conversational Agent



Conversational robot that uses AI, it is capable of interacting with humans vocally or textually.

The conversational agent is able to accomplish complex tasks.

It is an algorithm that uses Automatic Natural Language Processing (NLP) to understand what humans say.

Often the term conversational agent is used for systems that incorporate a human visual representation.

It is used in the customer relationship of companies.



Virtual agent



It is an algorithm that hides under an often human visual appearance.



Robot aggregator or dispatcher



These are usually assistants like Siri, Alexa, Cortana or Google Assistant.

They allow the use of third-party applications such as voicebots or other robots, in order to extend their response and action capacities.













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