Your privacy is important to us.
The platform elodees attaches great importance to protecting your privacy.
This is why we have adopted common principles within our Privacy Policy.
elodees.com is responsible for processing your personal data.
The purpose of this Privacy Policy is to explain to you what information we collect and how we use, disclose, transfer and store it.
I. WHAT PERSONAL DATA DO WE PROCESS ?
The collection of personal data is limited to what is strictly necessary (principle of data minimization).
We collect and use only the personal data that we need in the context of the use of the platform to offer you personalized and quality products and services.
We may collect different categories of personal data from you, including :
identification and contact information (surname, first name, postal and electronic address, telephone number).
- Identification and authentication data, in particular when using our services (technical logs, computer traces, security information, IP address);- Data relating to interactions with us on our websites, on our applications, on our pages, on social networks, during interviews and telephone or video conversations and in emails.
We are in no way required to collect sensitive data.
The data we use may be collected directly from you or obtained from the following sources, for the purpose of verifying or enriching our databases :
- Publications / databases made accessible by the official authorities (Official Journal).
- Service providers.
- Tiers such as commercial information organizations in compliance with data protection regulations.
- Internet sites / directories / databases / social network pages containing information that you have made public or made public by third parties.
II. SPECIAL CASES OF DATA COLLECTION, IN PARTICULAR INDIRECT COLLECTION.
elodees.com may collect information about you even though you are not a customer.
elodees.com III. WHY AND ON WHAT BASES OF PROCESSING DO WE USE YOUR PERSONAL DATA ?
A. TO COMPLY WITH OUR LEGAL AND REGULATORY OBLIGATIONS.
We use your personal data to fulfill various legal and regulatory obligations.
B. TO PERFORM A CONTRACT CONCLUDED WITH YOU OR PROVIDE YOU WITH PRE-CONTRACTUAL INFORMATION.
We use your personal data to conclude and execute our contracts, including for :
- Provide you with information relating to our products and services.
- Assist you in parallel with your requests.
In the context of customer relationship management in particular :
- Management and execution of products and services.
IV. TO WHAT CATEGORIES OF ENTITIES WILL YOUR PERSONAL DATA BE DISCLOSED ?
Personal data collected within the framework of the services offered by the elodees.com platform are processed according to secure protocols and allow elodees.com to manage the data received in its computer applications.
In order to accomplish the above purposes, we are required to disclose your personal data only to :
- Service providers and subcontractors providing services on our behalf.
- Independent agents, intermediaries.
- Commercial Partners.
- Financial, judicial or state agencies, public bodies on request and within the limits of what is permitted by the regulations.
- Certain regulated professions such as lawyers, notaries, auditors.
V. FOR HOW LONG DO WE RETAIN YOUR PERSONAL DATA ?
We keep your personal data for the longest period necessary for compliance with applicable legal and regulatory provisions or another period taking into account operational constraints.
Regarding customers, most of the information is kept for the duration of the contractual relationship and for 10 years after the end of the contractual relationship.
With regard to prospects, the information is kept for 3 years from its collection or from our last contact with you.
VI. WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM ?
In accordance with applicable regulations, you have various rights, namely :
- Right of access: you can obtain information concerning the processing of your personal data as well as a copy of this personal data.
- Right of rectification: if you consider that your personal data is inaccurate or incomplete, you can demand that these personal data be modified accordingly.
- Right to erasure: you can demand the erasure of your personal data within the limit of what is allowed by the regulations.
- Right to limit processing: you can request the limitation of processing of your personal data.
- Right to object: you can object to the processing of your personal data, for reasons related to your particular situation. You have the absolute right to object to the processing of your personal data for the purposes of commercial prospecting, including profiling linked to this prospecting.
- Right to the portability of your data, when this law is applicable, you have the right that the personal data that you have provided to us be returned to you or, where technically possible, to transfer it to a third party.
- Right to define directives relating to the conservation, erasure or communication of your personal data, applicable after your death.
- Right to withdraw your consent: if you have given your consent to the processing of your personal data, you have the right to withdraw your consent at any time.
- To find out the steps to follow regarding the exercise of the rights listed above, please go to our "Processing of personal data" page. In accordance with the applicable regulations, you have the right to lodge a complaint with the competent supervisory authority such as the CNIL (National Commission for Data Protection) in France.
VII. HOW CAN YOU GET KNOWLEDGE OF THE CHANGES TO THIS PERSONAL DATA INFORMATION DOCUMENT ?
In a constantly evolving technological world, we will regularly update this information document.
We invite you to read the latest version of this document on our internal site and we will inform you of any substantial modification through our sites or through our usual methods of communication.
VIII. HOW TO CONTACT US ?
